Beyond Cut Cables and Alarms: Addressing the Real Issues in EV Charging

The EV charging landscape is evolving, but it’s no secret that the journey has been riddled with challenges. Theft and vandalism have become all too common, leaving EV drivers frustrated and stranded.

While companies like ChargePoint focus on solutions like cut-resistant cables and alarms, these measures address only 4% of EV charging failures caused by connectors. The far more significant challenges stem from connectivity issues, which account for 55% of failures, and internal station faults, responsible for 38%. Addressing these core problems is essential to creating a reliable and efficient EV charging infrastructure that meets drivers' needs and supports electric vehicle growth.

Pando Electric’s Proactive Approach

Connectivity Without Compromise

Pando’s ConnectUS platform manages chargers using a local wireless mesh network, ensuring uninterrupted communication between outlets even when internet access is unavailable.

Additionally, with Tap-and-Charge technology powered by Near-Field Communication (NFC), users can start charging sessions without relying on WiFi or cellular networks. This ensures EV drivers can charge their vehicles even in areas with weak or no connectivity.

Adding to its reliability, Pando Smart Outlets deliver an impressive 99% uptime, far exceeding the industry average of 73%. This ensures EV drivers always have access to charging when they need it, fostering trust and satisfaction among users.

By prioritizing localized connectivity, Pando provides a solution that benefits both property owners and EV drivers, delivering consistent performance and peace of mind. Whether in urban centers or remote areas, Pando’s system is built to keep charging stations always on and ready.

Smarter Energy Management

Pando’s Adaptive Load Management system ensures safe, reliable EV charging by optimizing energy distribution and preventing overloaded circuits. This reduces utility costs and protects against peak-hour surcharges.

During high demand, the system queues vehicles to maintain circuit stability with 100% accuracy, delivering 10x the charging capacity while providing property owners peace of mind they’ll get a full charge while completely preventing electrical issues.

Pando’s daisy-chaining technology further cuts costs, allowing up to ten outlets per branch circuit which significantly reduces wiring expenses. Through Pando’s adaptive load management and daisy chaining technology, Pando is able to cut upfront costs by 50-70%.

Eliminating Cable Issues

Pando’s cable-free design eliminates the risks of theft and vandalism, removing the need for costly, reactive measures like cut-resistant cables or alarms. Without traditional cables, maintenance costs are eliminated —stations remain operational full-time without 2–4 weeks of downtime for cable repairs, completely avoiding the expense of frequent cable replacements and installations.

Pando’s outlets are rigorously tested to endure 15,000 plug-and-unplug cycles, offering 40 years of reliable service. Switching to a socket-based EV charging system offers unmatched durability, reduced maintenance, and long-term cost savings for property owners and users alike.

Accuracy in Energy Measurement

With CTEP certification—a program run by the Department of Food and Agriculture's Division of Measurement Standards that evaluates weighing and measuring devices used for commercial purposes in California—Pando ensures 100% accurate energy usage measurements for billing purposes.

Property managers and users can conveniently monitor energy consumption through the Pando app, streamlining operations and enhancing transparency. Pando’s built-in meter is accurate to 0.0000 kWh, and to date, Pando is the only socket-based charger to meet this rigorous testing standard.

A Smarter Way Forward

While theft and vandalism have garnered significant attention in the EV charging industry, these issues represent only a fraction of the challenges. Addressing connectivity, which accounts for 55% of charging failures, and internal station faults, responsible for 38%, is the real key to building an effective and dependable EV charging infrastructure.

Pando Electric’s proactive approach directly tackles these core issues by prioritizing localized connectivity, adaptive energy management, and innovative cable-free solutions. By focusing on the real issues, Pando delivers a reliable, cost-effective, and user-centric solution that fosters confidence in the EV ecosystem and supports the transition to a sustainable transportation future.